How can we help you?
Have a question?
Have a question? Feel free to check out our FAQs below.
1. What do you sell?
• We sell authentic traditional Kek Lapis Sarawak made with Butter Brooke and Anchor Butter.
• We also have butter cakes and other local Sarawak goodies.
2. What time are you open?
• Headquarters (HQ): 8.00 AM – 9.00 PM (Everyday)
• Samarahan (Branch): 9.00 AM – 6.00 PM (Everyday)
• Kota Kinabalu (Sabah): 9.00 AM – 6.00 PM (Sunday – Thursday)
9.00 AM – 8.00 PM (Friday & Saturday)
3. Where is your shop?
• Headquarters (HQ): No. 24, Lot 149, Jalan Tun Ahmad Zaidi Adruce. 93400 Kuching, Sarawak.
• Samarahan (Branch): SL 2 &3, Ground Floor, Unipark Mall, Jalan Datuk Mohammad Musa. 94300 Kota Samarahan, Sarawak.
• Kota Kinabalu (Sabah): Sabah International Convention Centre (SICC), Tanjung Lipat, Jalan Tun Fuad Stephens. 88400 Kota Kinabalu, Sabah.
4. Do you provide delivery or postage?
YES, we do!
• Hotel and airport delivery (Kuching only)
• Postage every Monday (Within Malaysia)
• Bus delivery (Within Sarawak)
5. Can I just walk in?
• Of course! Walk-ins are always welcome during our operating hours.
6. How long can the kek lapis last?
Room Temperature: 5 – 7 days
Chiller : (< 5°C) Up to 1 month
Freezer: (< -18°C) Up to 3 months
7. How should I store it?
Best kept in the chiller of freezer after purchase/before consuming.
8. What kek lapis sizes are available?
Size: ± 2 x 8 inches per loaf
Weight:
• Our kek lapis ranges from 230g to 350g, depending on the categories.
9. What payment methods do you accept?
We accept:
• Cash
• DuitNow QR
• Online Banking
• ShopeePay
• Touch ‘n Go eWallet
• GrabPay
• Boost
10. Do I need to pay extra for packaging?
Packaging is FREE for orders of 5 pieces and above.
11. How do I place an order?
Just WhatsApp us to place your orders:
• Headquarters (HQ): 010 – 235 8969
• Samarahan (Branch): 010 – 257 8969
• Kota Kinabalu (Sabah): 013 – 925 9540
12. Any discounts given for bulk orders?
No discounts currently BUT we do give free cakes for bulk purchases.
13. Where else can I buy your products?
We are also available on GrabMart via Grab app.
14. Do you have social media?
Find us at:
• Facebook: Kek Lapis Warisan Sdn Bhd
• Instagram: @keklapiswarisan.sdnbhd
• TikTok: Kek Lapis Warisan Sdn Bhd
15. If I didn’t receive my parcel, what should I do?
Please contact us OR Pos Laju using the given tracking number.
16. If I receive the kek lapis in damaged condition or smells bad, what should I do?
Please Whatsapp us at 010-235 8969 for assistance.